Privacy and Security
At Creature Comfortz, we want you to be able to shop with confidence and know that we always have your security in mind. We respect your privacy and value your trust. So that you understand what information we collect, how it may be used, and how we protect it, we provide the following information:
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or enter a contest.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
Note: If you sign up for our newsletter or other communications, and would like to unsubscribe from receiving future emails at any time, we include instructions to unsubscribe at the bottom of each email.
To administer a contest, promotion, survey or other site feature
To personalize your experience
Your information helps us to better respond to your individual needs.
To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We adhere to strict PCI compliant practices to safeguard your information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit card or other financial information, etc.) is not stored on our servers.
Yes (cookies are small files that a site or its service provider transfers to your computers hard drive through your web browser, if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do NOT sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act.We therefore will not distribute your personal information to outside parties without your consent.